EVANZCare

At Grifols, we know that technology alone isn’t enough. Success in diagnostics depends on the people and systems that support it. EVANZCare delivers proactive guidance, expert technical support, and collaborative consulting to help laboratories thrive. From implementation to optimization, we’re redefining service—because when labs succeed, patients benefit.

How EVANZCare Supports Your Lab

We partner with diagnostic labs worldwide to ensure smooth operations and confident teams.

  • Empower Your Team: Access tools, training, and expertise to maintain peak performance.
  • Helps Reduce Downtime: We monitor for issues to minimize impact on results, keeping your lab efficient
  • Partner for Success: From installation to optimization, we’re with you every step of the way.

EVANZCare is where technology meets trust.

Our Solutions

Our five core services support your lab at every stage:

How EVANZCare Helps with the Top Challenges Labs Face

Automate workflows

to reduce manual tasks

Improve turnaround times

for faster results

Increase productivity

and workflow efficiency

Minimize downtime

with low-maintenance systems

Use intuitive tools

that require less user hands-on time

“Unexpected equipment downtime can be costly and have a negative effect on laboratory productivity. We cannot afford that. Since SRC is in place, the Grifols team provides fast and accurate solutions that maximize the uptime of our instruments.

The training received was very good. Train the trainer was excellent and very well delivered to all members of the laboratory. The system and the methodology used during the training adapted to us, not us to the system.”

Dirk Sander Medical-technical laboratory assistant Blood bank of Evangelisches Klinikum Bethel (EvKB) in Bielefeld, Germany

“Since the implementation and go-live of the new Grifols system, we have had good cooperation and a positive experience with Grifols staff. We are very satisfied with the support provided, both on-site and remotely, as well as with the scientific guidance.”

Dr. Vezzoli Lab director of the Transfusion Service in Chiari Hospital, Italy

“Our experience with Grifols' technical support team during implementation was exceptional well. They swiftly adapted Grifols instruments to our sensitivity requirements, flawlessly executed the plan, and ensured a quick go-live.

Grifols' technical staff consistently resolves issues promptly and adheres to their commitments with excellent communication.
We achieved a go-live three times faster with Grifols.”

Dr. Bernhard Mühl (PhD), Specialist for medical and chemical laboratory diagnostics of Labors.at in Vienna, Austria

“I’ve purchased many different pieces of equipment, but this is the first time where a company helped us organize absolutely everything”

Debie Lynn DeCrescenzo Laboratory supervisor of transfusion services
 
 

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