Implementation and Onboarding

A Confident Start for Your Lab

At Grifols, we see onboarding not as a checklist but as the beginning of a trusted partnership. With EVANZCare Implementation & Onboarding we work side-by-side with your team to ensure a smooth, customized instrument integration that delivers immediate impact and long-term success.

Why Choose EVANZCare for Implementation?

We help labs to launch confidently by reducing complexity and empowering your team from day one.

  • Collaborative Planning: We tailor every step to your lab's goals and timeline.
  • Reliable Execution: Our proven processes enable fast go-lives and fewer disruptions.
  • Hands-On Support: Your team receives expert guidance and training throughout the transition.

EVANZCare Implementation & Onboarding Services

Implementation & documentation

How does EVANZCare support lab setup and documentation?

Our specialized team partners with you from day one to create a customized plan. We collaborate to develop, approve, and deploy general operating procedures (GOPs) tailored to your lab's processes, empowering a smooth, well-documented rollout.

Qualification & Go-Live

How does EVANZCare ensure a successful go-live?

Grifols' experts conduct a thorough qualification through targeted test executions to verify performance. Final verification confirms readiness, followed by hypercare support (our intensive post-launch assistance) to bulid confidence and ensure stability.

On-Site Personalized Support

What kind of on-site support does EVANZCare offer?

We offer customizable service and repair plans. Dedicated Field Service Engineers and Technical Application Specialists can provide personalized on-site assistance, helping you optimize workflows, select the best reagents, and customize test profiles to match your lab's needs.

FAQs

Typical implementations span 4-8 weeks, depending on scope. We flex to meet your lab's timeline and ensure your team is ready from day one.

Hypercare is our intensive support phase after go-live. It includes daily check-ins, rapid troubleshooting, and hands-on guidance to help your lab reach full proficiency quickly and confidently.

Yes. We help meet standards like ISO and CAP by helping you to draft draft compliant procedures and conducting verified tests—preparing your lab for audits and sustainable growth.

From small clinics to high-volume sites, our Technical Applications Specialists and Field Service Engineers tailor a plan to match your budget and workflow, fostering a true partnership that scales with your unique needs.