Support & Services

Our mission is to help you deliver reliable results on time, anticipate laboratory needs, and provide peace of mind. We provide solutions that prioritize high-quality patient care, empowering lab professionals to concentrate on crucial responsibilities.

How can we help?

  • We make sure your lab operations run smoothly so that you can deliver test results on time and provide outstanding patient care.

  • We specialize in delivering rapid and accurate solutions that help maximize the uptime of your instruments. 

  • Our support and services extend to every aspect of our equipment, from purchase to operation and beyond.

Our Solutions

Our solutions start on day one and encompass everything from equipment installation, set-up, and implementation to training and repairs. But we also go further, offering 24-hour service, customized solutions to help improve lab efficiency, and much more.

Are you doing all you can to overcome today's challenges in healthcare?

Automate more and reduce your reliance on manual processes

Exceed turnaround time goals, delivering laboratory results faster to clinicians

Expand productivity and achieve workflow efficiency in your lab

Reduce testing downtime by using a system that has minimal user maintenance

Access an easy-to-use portfolio that requires less user hands-on time


Need more assistance?

Access our customer portal here.