Which information is available on the Grifols Technical Library?
Documents are classified in three main areas:
- Technical Documentation: This section includes documents such as Instrument User Manuals, Customer Technical Bulletins, Training Materials, and User Guides.
- Assays Documentation: This section contains specific assay-related documents like Instructions for Use, Certificates of Analysis, and Antigen Tables.
- Safety Data Sheets: This section contains the Safety Data Sheet of products manufactured by Grifols. For products distributed by Grifols, Safety Data Sheets are available on the Technical Documentation page.
Do I need a Customer Portal license?
You only need to log in to access the Technical Documentation area. The Assays Documentation and Safety Data Sheets sections are publicly accessible.
Therefore, documents required for the routine tasks are always available without needing individual login credentials.
Where can I find a guide to the document search navigation path?
Two guides are available on the Grifols Technical Library website to assist you in navigating the Technical Documentation and Assay Documentation sections.
What do Customers need to find specific Product Assay documentation?
Customers only need the information provided on the box label: the GTIN and the lot number.
Where do I find the GTIN Number and Lot information?
Both the GTIN and the lot number information are available on the box label. The GTIN appears after the code “(01)” and the lot number appears after the code “(10)”.
Important: for Blood and Plasma Screening products, the information must be taken from Box 2 label.
What is the GTIN number?
The GTIN (Global Trade Item Number) is unique for each product and region, and it remains consistent across different lots.
However, some products may have multiple GTINs depending on the distribution region. For instance, a DG Gel card could have four different GTINs for international, APAC, LATAM, and China distribution.
Are all the IFUs/PIs available on the Assay Documentation page?
All the IFUs/PIs of products with the GTIN number on the box are available on the Assay Documentation page, only if the lot has already been manufactured and released.
Only the Antisera manufactured by Antitoxin IFUs are available on the Antitoxin website (URL www.ivd-info.de/grifols on the label).
There is no GTIN on my box label
Some specific Antisera reagents manufactured by Medion Grifols Diagnostic AG are not under the IVDR regulation, therefore, they do not have the GTIN number on the box label. For these products, the assay documents (Instructions for Use and Certificate of Analysis) are available on the Technical Documentation page, with logged in required.
Why should I inform region and country?
The selected region/country restricts the selection only when there is a country-specific IFU/PI for the entered GTIN.
So, if the entered GTIN/lot has a country-specific IFU/PI, the system will display only the IFU/PI corresponding to the selected country/region. Otherwise, all available generic IFUs/PIs will be shown. Translations are included in the generic results.
Which Assay Documents are available for Blood and Plasma Screening products?
Currently, only Package Inserts are available for these products. Additional documents are planned to be made available in the future.
Does this system work on mobile devices?
On mobile devices using Google Chrome or Safari as web browsers.
Who should I contact if I encounter issues with the document search path?
For any doubt or question, do not hesitate to contact TechLibrary.support@grifols.com.
What's next?
- For Blood and Plasma Screening products, additional Assay document types will be provided.
- We are also exploring the feasibility of introducing the label box information through the Datamatrix system.